We collect different types of information in several ways, including:

• Personal Information:
  Such as your name, email address, mailing address, phone number, and any other information you voluntarily provide when filling out forms, subscribing to our newsletters, or contacting us.

• Non-Personal Information:
  Including browser type, device type, IP address, pages visited, time spent on the website, and other analytical data collected through cookies and similar technologies.

• Order and Transaction Information:
  When you purchase products or services from us, we collect relevant information to process and fulfill your order.

We may use the collected information to:

• Provide, operate, and improve our products and services.

• Respond to your inquiries and offer customer support.

• Process transactions and send you related information.

• Send marketing communications, promotions, and newsletters (only if you opt-in).

• Analyze user behavior to enhance website performance and user experience.

• Maintain security and prevent fraudulent activities.

We take data protection seriously and implement appropriate technical and organizational measures to protect your personal information against:

• Unauthorized access

• Accidental loss

• Destruction

• Disclosure

• Alteration

We use secure servers, encryption, firewalls, and other advanced technologies to ensure your information remains safe.

We respect your privacy. We do not sell, rent, or trade your personal information to third parties.

However, we may share your data with:

• Service providers and partners who assist us with website operations, payment processing, product delivery, or marketing activities — under strict confidentiality agreements.

• Legal authorities if required by law or necessary to protect our rights, customers, and operations.

You have the right to:

• Access, update, or delete your personal information.

• Withdraw consent for marketing communications at any time.

• Request a copy of the personal data we hold about you.

• Request corrections to inaccurate or incomplete information.

To exercise these rights, please contact us at: sdplhygiene.com

We use cookies and similar technologies to:

• Enhance website functionality.

• Analyze website traffic.

• Understand user preferences to improve your experience.

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies separately.

Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from minors. If you believe a child has provided us with personal information, please contact us immediately to remove it.

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. We encourage you to review this page periodically. Your continued use of our services after any updates constitutes your acceptance of the revised policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

SDPL Hygiene
129, New Eskaton Road, Eskaton tower (2 nd floor), Ramna, Dhaka
Email: sdplhygiene.com
Phone: 01928646159